Products and Services

The Home Care, Hospice & Palliative Care Alliance of New Hampshire works directly with companies and local vendors to arrange discounts through combined buying power for our members. Various products, services & discounts are offered by third parties through contractual arrangements with the Home Care, Hospice & Palliative Care Alliance of New Hampshire . Contact us for more information about benefits available to home care members.

Workers Compensation Program

Workers Compensation Program


USI has saved members of the Home Care, Hospice & Palliative Care Alliance of New Hampshire  tens of thousands of dollars and our members could not be happier! If anyone is looking for a way to cut expenses, they should take a hard look at this program. Don’t underestimate the potential savings. Not only have members saved money monthly but, at the end of the year, they have received a substantial dividend. The workers compensation insurance program was developed specifically for the home care industry. Not all members of the Home Care, Hospice & Palliative Care Alliance of New Hampshire will qualify, but those who do have seen significant savings. This program offers you money saving rates, top notch loss control and dividend payment potential.

Workers Compensation and General Liability Insurance: Group purchasing workers compensation risk pool advantages mean greater savings to members. Learn more. Contact Brian Wilkins at USI – 603-365-8137 .


Home Health Line

For 25 years, the experts at Decision Health have worked with home health agencies of all sizes to strengthen coding, OASIS, billing and operations efficiency.  Home Health Line offers information on industry leading codebooks and conferences, OASIS-C and Outcomes Solution. Written by experts in the field, this is an industry publication your agency must have to ensure you’re fully compliant with key regulations and that you’re collecting every dollar of reimbursement to which you’re legally entitled. Home Health Line educates and trains administrators, clinicians and agency staff, identifying and closing skills gaps that most affect financial performance. Members of the Home Care, Hospice & Palliative Care Alliance of New Hampshire receive special pricing on Home Health Line and other publications offered through Decision Health. To learn more, contact Home Health Line.

Clinical Procedure Manual

The VNAA Clinical Procedure Manual (CPM), formerly Nursing Procedure Manual, has been a nationally recognized staple in visiting nurse, home health and hospice communities since 1986. It was designed specifically to help multidisciplinary home health and hospice professional teams meet their OASIS process measures and enhance their ability to deliver high quality and consistent care in one adaptable and comprehensive evidence-based manual.
More than 40 certified clinicians who hold advanced degrees or certifications wrote and revised the CPM’s 25 sections and 326 evidence-based procedures, checking for congruence with latest practice guidelines and best practices. Meet our expert clinical review panel and the sections they wrote or edited.

The manual was reviewed to ensure the accuracy of its content for all home health and hospice staff caring for patients at home. The VNAA conducted this review process with professional clinical experts who have a variety of home care experience including, but not limited to, registered nurses, intravenous certified nurses, wound and ostomy specialists, certified diabetes educators, physical and occupational therapists, physicians and dietitians.

With so many procedures included, purchasing this evidence-based manual eliminates the need to write your own clinical manual. 97% of past purchasers said they would recommend the VNAA manual to other home health and hospice industry professionals. Members of the Home Care, Hospice & Palliative Care Alliance of New Hampshire qualify for significant discounts on VNAA materials. Contact us to find out more.

Accreditation Services

Professional CHAP accreditation signifies home care excellence in the healthcare community.

CHAP provides the Standards of Excellence, a set of performance standards for community-based care organizations, as well as tools (self study, Plan of Correction, webinars, telephone standards interpretation) to assist with learning and understanding CHAP standards and evaluating your organization against the standards. CHAP provides objective feedback on performance against the standards from industry experts, delivered in a way to expand understanding. CHAP provides a dedicated customer relations representative to usher you through the accreditation process and delivers an accreditation that is accepted by payers and approved by the Centers for Medicare and Medicaid Services (CMS). This accreditation serves as a tangible testimony of your organization’s desire to perform at the highest level. Members receive a discounted $400 application fee or save 20%, whichever is less. Plus, save 10-12% on accreditation and site visit fees. Contact CHAP to learn more.

Customer Satisfaction Partnerships

Deyta Satisfaction Experts

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Deyta can help you achieve higher levels of performance with our High Definition Guidance Systems and Services. Choose Deyta to deliver High Definition Patient and Family Satisfaction management. Deyta manages the entire process of HHCAHPS survey administration and provides features no one else can match. Alerts, verbatim comment reporting and monthly dashboard reporting are just a few of the reasons more HHAs choose Deyta.

Our High Definition Guidance Systems provide information management at a level unique to the industry, leveraging the power of your EMR and other information systems (such as marketing and financial) to provide high definition, role-specific views of key performance indicators. With Deyta’s high definition information views, it is easy to track your Key Success Indicators (KSIs) and increase your performance against them.

What sets Deyta apart from other vendors serving hospices? Deyta offers High Definition Guidance Services as well as systems. Our industry experts have learned best practices from working with hundreds of HHAs across the country, and they use those practices to help clients improve their entire organization. Home Care, Hospice & Palliative Care Alliance of New Hampshire members receive special rates with Deyta. Please contact Sarah Balmer at Deyta or see their website at to learn more.

Fazzi AssociatesFazzi-logo1

Fazzi Associates is one of the oldest, largest and most respected organizations of its kind dedicated to home care and hospice. Founded in 1978 by Dr. Robert Fazzi, we focus on helping home health and hospice agencies solve their core industry challenges through our coding services, consulting, benchmarking, training and national research projects. We know what works and what doesn’t work, and we apply these insights to every operational and strategic engagement in which we are involved. Additionally, Fazzi Associates is proud to name some of the most well known and respected leaders in the field as part of the Fazzi team. The professionals involved with Fazzi are not only passionate about what they do, but are also leaders who have dedicated their lives to running organizations and to providing consultation and support that truly helps agencies excel at providing cost effective quality services. For full details about Fazzi Associates, their partnership with the Home Care, Hospice & Palliative Care Alliance of New Hampshire, or Comprehensive Benchmarking Services, contact Contact Gina Mazza at Fazzi Associates. For information about OASIS Competency Testing Please contact Lindsay Doak at Fazzi Associates.

Press Ganey

Press_Ganey_logoPress Ganey serves clients nationwide with locally based teams of associates to ensure strong client connections and relationships. As a result, Press Ganey is acutely aware of the challenges and opportunities unique to specific providers and their communities. Our associates are professionals, deeply rooted in health care and strongly committed to our clients’ success. We create and sustain a high performance environment for our home care clients to ultimately improve the patient experience. Our comprehensive suite of health care solutions helps clients meet their goals of improved quality, better care and lower costs.

Press Ganey provides both ongoing advisory services and consulting in all phases of performance improvement. Our patient experience advisers are uniquely trained and skilled to identify areas of opportunity and help clients implement targeted improvement plans. Simply put, we are vested in our clients’ success, and dedicated to helping understand and improve every dimension of the patient experience. Please contact Contact Jay Duval at Press Ganey for full details.

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