National Government Services (NGS), the Medicare Administrative Contractor (MAC), for New Hampshire (New England and NY/NJ) has posted the following information on its website.
NGS has announced a new way for providers to submit first-level appeals using Electronic Submission of Medical Documentation, or esMD. Some providers may be familiar with esMD, as it can also be used for submission of medical documentation in response to an additional development request (ADR) from a CMS review contractor.
CMS emphasizes that the appeals process is not changing. Providers will continue to be required to include a complete and signed CMS-20027 Medicare Redetermination Request Form (or other acceptable form of appeal request or letter). The first page of the submission should be the appeal request.