• August 21, 2019
    8:30 am - 2:30 pm


What do I say? What do I do? – Connecting with People with Dementia


Wednesday, August 21, 2019

Location: Audubon Society of NH

84 Silk Farm Road, Concord, NH

Member agencies of the Home Care, Hospice & Palliative Care Alliance are invited to send Hospice volunteers.

Alliance Member Registration Fee – Two choices offered:

  • $250 per member agency for the Hospice Volunteer Manager & up to 5 volunteers
  • $450 per member agency for the Hospice Volunteer Manager & up to 10 volunteers


** This program is planned and organized by Hospice Volunteer Managers from around the state as well as the speakers of the day and hosted by the New Hampshire Hospice & Palliative Care Organization.

8:30 – registration & coffee

8:55 – Welcome – Janice

9:00 –– Mary Bates, MS, CT, Memory Care Community Director, The Morrison – brief overview of types of dementia, stories to illustrate positive approaches to interaction that include “seeing” and honoring each individual

10:00 –  Cynthia McFadden video

10:15 – Break

10:30 – Jan Grossman, Chaplain, Home Health & Hospice Care – Holding Space – for ourselves and those that we visit

11:30 – lunch  

12:15 – Dianne Buchholz., Home Healthcare, Hospice & Community Services, Challenges and Successes when visiting those with dementia from a Hospice Volunteer Viewpoint

12:35 – Round Table Discussions – Sharing examples of visiting someone with dementia and not  knowing what to do.

1:10 – Creating a “Toolkit” – Summary of suggestions gleaned in round table discussions

1:35 – stretch break

1:45 – Wise Speech  – Judy Gross, MEd, is a Support Specialist for the Volunteer/Bereavement Departments, Home Health & Hospice Care. She is also a long-time meditation, yoga and retreat instructor, with certifications from Kripalu Yoga Center and UMass Medical Center in Massachusetts.

Wise Speech is the practice of being aware of what we say and how we speak, with our friends and family, and with patients, their family members, and hospice staff. Do our words meet the guidelines of Wise Speech – truthful, useful, kind, well-timed? Together we’ll explore ways to build presence, kindness and even silence into our daily communication.

2:30 – adjourn


This education day has been developed for hospice AGENCIES to train their hospice volunteers. Both member and non-member agencies are encouraged to send their hospice volunteers.




No comments yet.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.