ExpiredHospice Volunteer Managers Conference call

  • April 29, 2020
    2:00 pm - 3:00 pm
  • April 15, 2020
    2:00 pm - 3:00 pm

We had a great group and lively discussion on our last call.  See the summary of topics below.  You are invited to join us tomorrow – Wed., April 29th from 2 – 3pm.  This is your time to compare notes on current challenges and activities.  All topics are welcome.


Please call 1 319 527 3512  code 610342 #


Summary of Hospice Volunteer Managers April 15th call:

  • Discussion about agencies allowing or not allowing meetings by zoom and the value of seeing people’s faces on support calls for volunteers and staff.
  • Some Vol. Managers given computers from agency to take home – others using personal computers
  • Some Vol. Managers are experiencing reduced hours along with other staff
  • Several Volunteer Managers are using this time to ask volunteers to complete the required dementia training.  For volunteers that do not have computers or are not computer savvy – paper copies of dementia training modules are being sent along with post- test for people to complete.  Questions about applying for extension to complete training.  Janice to send info with instructions.
  • One program provides CPR training for volunteers.  A certified RN offers the class.
  • New volunteer training programs on hold
  • Much discussion on the need to stay in touch with volunteers right now. Some are calling each volunteer every week.
  • Concern about losing volunteers and not having a program at the end of the pandemic.
  • Some have volunteers calling patient /families or sending cards
  • Some programs using volunteers to pick up and deliver supplies to staff and other volunteers right now. All supplies being wrapped and placed outside for pick up and also at delivery sight.  No contact with other people during this process. Making masks is part of this effort.
  • One program reported changing bedside singer program into “operation songbird” now.  This program is making and delivering bird feeders and bird food to facilities to place outside patient windows.  Also reported partnering with Boy Scouts to make bird houses out of ski boots and delivering these.
  • Lots of discussion about National Volunteer week (April 20-24).  Luncheons, gifts of flowers and other events postponed or won’t happen this year. Suggestions include sending a letter to the editor of local papers to thank volunteers, sending “e-cards” such as Blue Mountain website options or writing personal cards.
  • Resources for dealing with grief and anxiety during this time include National Alliance for Grieving Children, what’syourgrief.com and University of Vermont webinars.  If you have links to resources – send them to Janice to send to this group


Janice McDermott

Director of Hospice & Palliative Care

Home Care, Hospice & Palliative Care Alliance of NH

603 225 5597


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