ExpiredVolunteer Manager Peer Group Call – Wed., May 27th

  • May 27, 2020
    2:00 pm - 3:00 pm

The next call will be on Wednesday, May 27th, from 2-3 pm.


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This is your time to share current program activities, strategies, and concerns and to support each other.



Topics discussed on May 13th:

  • Volunteers not doing patient visits but efforts are being made to keep them engaged. Examples:
    • Sending newsletters monthly and quarterly – highlighting a volunteer.  These are mostly electronic, but some send to volunteers who need the paper copy (see example attached)
    • Tried “window visit” for pet therapy at a nursing facility, but it proved to be too hard to coordinate and confusing for the other residents
    • Hosting volunteer support calls each week via zoom – include discussion topic of the week, maybe a Ted Talk. Also, include another staff member on the call to answer COVID questions.
    • Volunteer offering deep breathing exercises via zoom
    • Volunteers making masks
    • Volunteers making “care packages” for facility patients
    • Music therapy volunteer playing outside for hospice house patients
    • “keepsake volunteers” making teddy bears/twiddle cloth for patients
    • Increased use of volunteers to make bereavement calls.
    • Volunteers making once a week “tuck in calls” on Thursday evening to ask how the patient is – assess the need for meds or staff visit before weekend
  • Some volunteer managers have had their hours reduced.  Others have taken on or already had multiple roles and are busier than ever
  • Most offices have minimal staff reporting to the office.  Some rotate managers being there 1-2 x wk.  Some have the person on staff who lives the closest go in to be able to receive mail etc.
  • Continuing to promote dementia training with volunteers during this time.  Volunteers are now reporting more satisfaction with the content.  Some volunteers thought that all six modules had to be completed at one sitting.  Clarification on goals and processes is helping.
  • Discussion about when to start planning transition back to volunteer visits
  • Discussion about whether there will be a need to hold volunteer training in the fall when there may not be a way to keep them busy
  • Discussion about the impact of COVID on homelife



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