Job Categories Archives: Administrative Support

Home Care Administrative Assistant

Home Care Administrative Assistant
About Us

Founded in 1913, Cornerstone Visiting Nurse Association is an independent nonprofit home, health and hospice organization serving New Hampshire and Maine.

Cornerstone VNA places great value on transforming the home health care experience and is proud to provide care for all ages, from birth though end of life. We are committed to the philosophy that the needs of each patient are best served by the thoughtful integration of specialized programs and services delivered by a multidisciplinary team of professionals. With our deep commitment to providing high quality care, Cornerstone VNA continues to be recognized for excellence, and many of our clinicians have been recognized with professional awards for their outstanding achievements.

Our work would not be possible without our dedicated clinicians, support staff, volunteers, leadership team, Board of Directors, community members and donors who give in countless ways to make this organization what it is today.

Job Description:

Works closely with intake department to assist with administrative tasks including but not limited to processing incoming faxes, sending Medical Record Requests, completing demographic change requests. Assists intake with starting referrals (entering demographics and attaching referral documents) in the EMR. Assists schedulers with triaging scheduling phone calls. Assists schedulers with faxing coordination note reports from EMR. Assist with calling patients in the morning as needed. Performs all scheduling duties when covering for vacation or sick time as outlined in the home care scheduling job description. Assists Clinical Telehealth Coordinator with administrative tasks such as but not limited to cleaning and checking equipment. Assisting with organizing/coordinating Telehealth installs. Assists with picking up equipment if needed from patient homes. Fulfills additional responsibilities as assigned and as necessary, accurately and in a timely fashion. Participates in personal growth and development. Able to organize multiple tasks and prioritize simultaneously. Performs additional duties which may be requested.

Qualifications for Health Care Administrative Assistant:

Ability to represent Cornerstone VNA in a trusted and professional manner

LNA or MA license preferred

Administrative or Medical experience required

Strong communication skills

Exceptional assessment skills

Excellent critical thinking and organizational skills

Valid driver’s license in good standing and vehicle insurance required


Medical/Dental/Life Insurance/STD, covered in full for employee

On-going education/training

Generous earned time benefits

Tuition reimbursement

AAA Basic Coverage, free for employee

Mileage Reimbursement, government rate

Exceptional and supportive work environment

403(B) with employer matching

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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Scheduler – Home Care – Full Time

Position Description:

The Scheduler will be responsible for managing/assisting in the daily schedule for the Home Care team. Assigns case managers to each admission, resolves issues should they arise for the continuality of services. Triages staff/patient calls and assists in resolving scheduling issues that may occur. Completes EMR scheduling workflows with accuracy and within agency guidelines. Completes weekend schedule for nursing and rehab staff along with weekend communication report timely and with accuracy.

Educational Requirements:

High School graduate
Administrative Training
Microsoft Excel, Outlook, typing

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Healthcare Recruiter

Looking for entry-level recruiter to join our team at our office located in Manchester, NH. Our team is made up of highly motivated, driven self-starters, and we’re looking for the same in our next recruiter.
In this role, you will:
Recruit, cold call, prescreen applicants for available positions with per-diem staffing and/ or home care.
Facilitate job postings.
Make a high volume of outreaches to candidates through calls, email marketing, and texting.
Work as a team player with recruiting teams focused on putting people to work.
Generate qualified leads and referrals.
Create and maintain strong relationships with candidates.
Operate in a fast- paced environment to bring in candidates for hire.

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Clinical Support Specialist

Clinical Support Specialist (Administration) – Full-time, Monday – Friday (40 hrs/week) needed for busy Hospice office! This position doesn’t come along very often as employees love working at Home Health & Hospice Care.

The Clinical Support Specialist will support the Hospice Division in processing and auditing required documentation, contacting referral sources for needed documentation and backing up scheduling process. The specialist must have an excellent attention to detail with knowledge of medical terminology, demonstrated ability in effective problem solving, empathetic communication and time management. Excel proficiency required. Strong computer, customer service and attentive listening skills needed to provide exceptional service to our patients and clients. High School graduate (higher education preferred) with experience in medical office environment preferably in Home Health and Hospice services.

Home Health & Hospice Care is one of the oldest VNA’s in the country! An award winning agency offering an engaging culture, pleasant work environment and generous benefits package! Hurry apply today as this opening will fill quickly! To learn more check us out at EOE.

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Billing Associate

Billing Associate

We have a full time opportunity to join our team as a Billing Associate! If you have 2 years of Medical billing experience and enjoy the rewards of seeing an account successfully collected from beginning to end please apply today. Home Health & Hospice takes pride in its employees and the compassionate skilled care we provide to the local community which shows in our excellent staff retention.

Responsibilities include:

· Verifying eligibility with Medicare and other commercial insurances via electronic portals.

· Processing monthly billing via our EMR system Netsmart and our 3rd party processor Waystar

· Posting remit payments, monitoring for denials, and reconciling payer accounts receivable

· Developing relationships with insurance provider reps and making collection calls when necessary

Billing Associate Qualifications

· High school diploma, Associates Degree or advanced Certificate Program preferred

· 2 years medical billing experience

· Accurate data entry skills and attention to detail

· Strong ability to gather and analyze data

· Excellent professionalism, teamwork, communication and customer service skills

For over a century, Home Health & Hospice Care has been providing high quality, state of the art health services to individuals of all ages who are recovering, disabled or chronically ill. Our skilled and experienced team proudly serves patients, providing specialized, comforting in-home care and assistance throughout 25 communities in southern New Hampshire, serving Manchester, Nashua, Derry, Salem, Merrimack and beyond. Home Health & Hospice Care offers a generous benefits package, engaging culture, training & more! Apply today! EOE.

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Scheduler Coordinator

This position is responsible for all scheduling for our clinical staff (RN, OT, PT, LNA’s etc) for their client home visits, printing schedules, LNA task lists and required reports. Updates the computer schedule as changes occur, answers client inquiries about visit schedule, helps visit staff with scheduling changes that cannot be completed with a tablet and coordinates the flow of scheduling information to affected staff in all departments. Responsible for providing phone coverage as needed by phone team.


• Using Homecare Homebase scheduling, processes all scheduling requests and maintains accurate schedules so that client visits can be made on a timely and efficient basis.
• Favorably markets the agency through appearance, performance and interactions with customers in a responsive manner. Assumes an active role in assuring customer satisfaction.
• Attention to detail and an understanding to equitably distributing visits across teams helpful.
• Requires minimal supervision and is self-directed, able to be flexible with ever-changing schedules and ability to effectively react and respond when changes are needed.

1. High school diploma or equivalent required.
2. Minimum one year of clerical experience as medical clerk, appointment setter or secretary required, preferably in a health care setting.
3. Computer skills required

4. A loose geographical knowledge of some of the towns in our service area helpful, but not required.

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