Pemi-Baker Community Health is looking to fill a part time Hospice Chaplain Position. This position assists the Hospice Team and performs home visits for patients as necessary.

Must be a team player with exceptional people skills, be extremely customer service oriented, flexible, detail oriented, well organized, a solid knowledge of computers, excellent attention to detail, communicate well and be able to multi task. Experience with homecare, hospice and electronic medical records for SW documentation is preferred.

Must be detail oriented, well organized, communicate well with patients and be a team player. Previous experience preferred. Access to operable, required amount insured motor vehicle and a valid N.H. driver’s license with acceptable record of safe driving practices. Willing to drive own automobile unlimited miles and in all types of weather conditions.

Summary

Oversees the operation of one or more patient care business units or corporate programs.

Requirements:

Bachelor’s degree or equivalent experience
7-10 years related experience
NH license
CPR certified or within 30 days of hire
Driver license – valid
Major Responsibilities:

Accountability Fosters a culture in which all people take personal responsibility for decisions; behaviors; and results. Holds self and staff responsible for clinical; financial; and human resource outcomes. Enforces compliance with all regulatory requirements. Takes accountability for decisions; errors; and failures. Meets commitments despite obstacles; setbacks; and surprises. Escalates issues as necessary.
Change Management Understands the principles and psychology of change management. Establishes the systems; structures; and communication processes to support organizational change. Recognizes the impact of change on business processes and individual employee. Implements ways to alleviate anxiety and engender cooperation. Keeps employees informed of changes and outcomes. Exhibits a positive; can-do attitude. Helps people perform under pressure. Deals effectively and promptly with controversy.
Communication Articulates organizational messages by matching the communication to the audience. Publicly supports leadership decisions regardless of personal perspective. Actively solicits input and feedback from others. Expresses ideas clearly. Responds constructively to criticism and concerns expressed by others. Keeps staff; peers; and manager informed. Can clarify complex issues into simple concepts.
Constructive Thinking Analyzes problems systematically; logically; and deeply. Is creative and resourceful when developing and implementing solutions. Is open-minded during analysis; asks probing questions; thinks out of the box; able to discern patterns and connections. Can break down a problem into discrete components. Can transform ambiguity into a concrete action. Knows how to drill down to root causes of problems.
Financial Acumen Understands the drivers of financial performance (physician referrals; market demand; capacity utilization; reimbursement; political landscape). Develops strategies and tactics that optimize revenue generation. Makes expense decisions that preserve financial stability. Balances long and short term business needs.
Human Capital Management Selects the best possible talent in the labor market. Demonstrates consistent attention to staff satisfaction and retention. Facilitates the continuous learning and development of staff. Knows how to leverage employee strengths. Provides candid and supportive feedback on an ongoing basis. Crafts stretch learning opportunities for staff. Supports rotational assignments for high potential employees. Allows calculated risk-taking. Serves as coach and mentor as assigned. Takes personal accountability for managing human resource programs and initiatives. Recognizes and rewards employee contributions. Manages performance of staff to include: performance reviews; corrective action; terminations.
Initiative Recognizes and acts upon opportunities. Confronts problems pro-actively and quickly. Acts decisively. Initiates improvements without being asked. Acts as a catalyst for change.
Integrity Demonstrates honest and ethical behavior in all business and customer interactions. Maintains patient and employee confidentiality. Models fair and honest behavior in the workplace. Keeps commitments. Represents the organization in a professional manner.
Leadership Provides ethically based mission-driven leadership in area of assigned responsibility. Provides a sense of purpose for employees and motivates them to contribute to the achievement of business unit and organization goals. Is aware of personal strengths and weaknesses and seeks to improve personal performance.
Learning Capacity Eagerly and continuously seeks new knowledge; skills; experiences; and responsibilities in order to improve personal performance. Knows how to transform and apply theoretical and experiential learning in the workplace. Is energized by business challenges; paradoxes; uncertain conditions; experimentation. Is fascinated by the unknown and what is possible. Sees ambiguity as a learning adventure. Learns from failure. Adapts to new circumstances by learning quickly. Is curious about many things and has varied personal and professional interests. Committed to lifelong personal development.
Managing Vision and Purpose Translates the organization’s mission; vision; and values into actionable and achievable operational tactics. Inspires employee commitment and creates a sense of shared purpose. Can articulate the organization’s strategic direction and business goals.
Motivating & Influencing Inspires staff enthusiasm as a way to motivate the highest possible performance. Builds support for organizational initiatives and business goals. Encourages staff to move in a desired direction. Builds collective commitment. Recognizes and rewards exceptional performance and special contributions. Celebrates successes.
Patient Care Focus Passionately and visibly promotes and supports the organization’s Service Excellence initiatives and its commitment to a patient care experience that is safe; high quality; and responsive to the needs of the patient. Establishes; maintains; and rewards the highest standards of service; safety; and quality in assigned area of responsibility. Models exceptional behaviors that advance these standards. Mediates competing interests in the service delivery process to craft solutions that enhance clinical outcomes and the patient care experience. Empowers employees to respond to service needs and issues for all patients; families; and other customers of the organization. Holds staff accountable for outcomes and behaviors related to service excellence and the overall the patient care experience.
Prioritizing and Delegating Regularly evaluates workload; priorities; and competing demands and adjusts allocation of time and resources to increase efficiency and effectiveness. Shares responsibility and authority with others. Leverages the strengths of self and others. Asks for help when needed. Provides clear direction to staff. Focuses on most critical needs. Is approachable when others need guidance or assistance.
Relationship Management Cultivates; maintains and models positive working relationships based upon mutual respect; trust; and compassion. Fosters cooperation and collaboration in the workplace. Demonstrates openness to differing opinions and diverse backgrounds. Knows when and how to collaborate; compromise; or seek consensus. Manages conflict in a way that preserves dignity. Communicates honestly; diplomatically; and pro-actively. Demonstrates fairness in words and deeds. Holds staff accountable for productive and constructive co-worker relations and interdepartmental teamwork. Builds coalitions. Engenders loyalty.
Setting Goals & Standards/Process Management Establishes goals and standards that support system-wide or SBU strategies and objectives in order to drive superior clinical; financial; human resource; and customer service performance. Secures buy-in from colleagues outside immediate work area to foster teamwork and system-wide collaboration. Develops work plans with objectives; action steps; and measurable outcomes. Monitors performance indicators and makes real time strategic and operational adjustments. Keeps projects on track. Meets deadlines. Eliminates barriers. Communicates business expectations and operating results with staff.
Technical Competencies Possesses the technical knowledge and skills needed to perform the unique job responsibilities as defined in the attached addendum.

Are you an LNA who would welcome a career opportunity to expand your skills while providing comfort, care, and support to patients?

Hospice at HCS is seeking experienced, dependable LNAs to join its 5-star-rated interdisciplinary team of nurses, LNAs, home support providers, volunteers, social workers, and spiritual care professionals.

This is a full-time, benefited position that serves the Keene and Charlestown areas. Benefits include health insurances, mileage reimbursement, a retirement program, and tuition assistance.

**This position offers a retention bonus, paid quarterly!**

Home Healthcare, Hospice and Community Services (HCS) is a non-profit organization providing comprehensive services in southwestern New Hampshire. HCS’s clinical services include visiting nurses, physical and occupational therapies, social work and home health aides. Hospice at HCS offers end of life care, grief support and Pet Peace of Mind for patients and family members where ever they call home, including in assisted living and nursing homes. Hospice at HCS rates above state and national averages in many important quality measures and maintains a 100% overall satisfaction rating (from data compiled by the Centers for Medicare and Medicaid.) HCS is unique in the wide range of community services that are offered to the community, including Healthy Starts maternal and child health services, Meals on Wheels and senior dining, City Express and Friendly Bus transportation, Age In Motion exercise for older adults and Nurse Is In blood pressure and foot care clinics. HCS is Medicare certified and licensed by the State of New Hampshire, and proud to be a Monadnock United Way agency.

Visiting Nurse & Hospice for Vermont & New Hampshire, member of the Dartmouth-Hitchcock Health System is seeking an energetic, self-motivated individual to join our Patient Access team as a Patient Access, RN. In this role, you will be a pivotal piece in providing seamless transition onto VNH home health, hospice, or long-term care services, building valuable relationships with VNH patients, family, and providers in support of VNH’s mission to deliver the highest quality of care, at home – where patient’s want to be.

POSITION SUMMARY

The Patient Access, RN facilitates the home health and hospice referral process by assessing eligibility and appropriateness for VNH services and entering complete, accurate information into VNH’s electronic medical record. The Patient Access, RN provides excellent customer service to referring providers when receiving updates or inquiring about a patient’s status.  The Patient Access, RN will be critical in providing patients seamless transitions onto home health or hospice services.

Facilitate Seamless Transitions to Home Health, Hospice, or Long-Term Care Services:

Assess incoming requests for VNH services for clinical appropriateness and eligibility under state and federal home health and hospice regulations.
Obtain and enter accurate patient demographic, clinical, and medication information into electronic medical record (EMR).
Input insurance information and initial authorization.
Proactively find pertinent patient information through electronic portals connected to referring providers EMR.
Collaborate with VNH Clinical Liaison, RN’s, and Business Development Specialists to receive incoming referral information.
Serve as a resource to Clinical Liaison, RN’s and Business Development Specialists in coordinating effective communication between VNH referral services team and referring providers.
At the direction of the Patient Access Manager, and Director, External Relations & Service Excellence, participate in continuous process improvements to the intake work flow process.
Service Excellence:

Proactively communicate with referring providers regarding patient status or need for additional information.
Respond to field staff and referring providers when requested pertinent information regarding patients.
Conduct patient verification calls each day to ensure accuracy of patient demographic information, and their desire for requested services.
Be an example of exemplary customer service to all VNH constituents, including fellow VNH staff, patients and their families, community members, and referring providers.
Status:

Full-time; Salaried – Rotating shift of 8:00 am-4:30 pm or 10:30 am – 7:00 pm, some weekends will be required.

Are you a Medical Social Worker interested in homecare? Would you like a BETTER JOB, BETTER COMPANY, BETTER LIFE? Would you like to work autonomously with a good work/life balance? Caring for patients in their own home is very rewarding!

Medical Social Worker needed on a part time basis to work 24 hours per week. Clinical experience in varied multi-disciplinary settings, including gerontology and family services. Understanding of individual behavior, growth and development issues, cultural, religious and ethic issues. Ability to communicate and work effectively with people and function as part of a team. Manages case load to meet patient/family/MD/Payor needs. Meets required documentation time limits.

Masters of Social Work degree required. Homecare and Hospice experience preferred. NH Social Worker license and knowledge of Netsmart (EMR) a plus!

Home Health & Hospice Care offers paid training, engaging culture, generous benefits package and more! We pay travel time between patients homes and pre/post time for documentation. Why not apply today to learn more? www.hhhc.org EOE

Are you a Speech Language Pathologist? Ever consider providing patient care in their home which offers a unique perspective to their overall health? We have a great opportunity to provide Speech Language therapy to patients in their homes on a part time basis 24-30 hrs. a week.

The Speech Therapist will determine speech language pathology treatment plans in consultation with physicians and homecare team. The therapist will also develop interventions to support goals of therapy and restore maximum function and strength promoting optimal health and minimal pain. A minimum of two year’s experience evaluating and treating children and adults with speech, language, nuerological and/or swallowing disorders is required. Therapist must have a Master’s degree in
Speech Language Pathology or Communications Disorders, have a certificate of Clinical Competence in speech-language pathology and be registered in NH as SLP.
Position offers flexible schedule and hours primarily on the weekdays. We offer competitive pay and working 20 hrs. a week is eligible for paid time off OR working 30 hrs. a week eligible for full benefits package of health, dental, life, short and long term disability and MORE!

Home Health & Hospice Care is your trusted local expert, offering home health care, advanced illness management and hospice care. Since 1883 we have been providing high quality, state of the art health care services to address the diverse needs of the community. Home Health & Hospice Care supports community residents from birth through end of life. We are your partner in life’s journey. Home Health & Hospice Care is an employer of choice in Southern NH. We are growing and so can you!