Director of Paraprofessional Services



Posting Date January 21, 2021
Job Title Director of Paraprofessional Services
Specialty RN
Hours FT
Overview Current opening: Monday - Friday 8 a.m. - 4:30 p.m. Reporting to the Chief Clinical Officer, the Director of Paraprofessional Services is responsible for the coordination and direct supervision of the Agency’s Licensed Nursing Assistants and Home Health Aides. Assists in the continuing education programs for the paraprofessional staff. Responsibilities also include participation in the hiring process for paraprofessional staff; including interviews, recommendations for hire as well as employee retention, support and mentoring. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Director of Paraprofessional Services is responsible to oversee the daily paraprofessional operations. The Paraprofessional Services Director may delegate this responsibility in his/her absence to a qualified Registered Nurse (RN). Actively participates in the QAPI program, and share outcomes and correction plans with staff. Develops standards and procedures for providing home health care and for evaluating service. Scope of services include, but are not limited to, licensed nursing assistants, personal care service providers and homemakers. Coordinates patient care, ensuring that patient needs are met and continuously assessed according to the individual needs of the patient and physician ordered Plan of Care. Assures compliance with all state, federal laws regarding licensure and certification of the agency. Maintains knowledge of the Medicare Conditions of Participation for Home Health and an understanding of Hospice Conditions of Participation. Serves as a member of the Agency's Management Team and assists with development, implementation, maintenance and revision of policies, objectives, and goals. Participates in continuing education, in-service education programs and staff meetings for paraprofessional staff to ensure compliance with Agency Policy. Monitors the performance of paraprofessional staff, identifying individual strength and weakness along with assisting staff in setting related performance and learning goals. Supports staff development by participating in the paraprofessional orientation and annual educational programs, including validation of competency and skills testing requirements in accordance with Agency policy. Recruits, screens, interviews and recommends new paraprofessional staff for hire. Collaborates with Human Resources, and the Vice President of Clinical Operations on staff needs. Supervises and evaluates clinical care or service provided by Home Health Aide (HHA/LNA), on a planned and unplanned basis. Responsible for compliance with agency policy and procedures related to field supervision of staff. Conducts periodic reviews of clinical record documentation in telephony of HHA/LNA, and PCSP staff to ensure compliance with the established plan of care, and Clinical Record Policies and Procedures. Investigates and reviews patient care problems/complaints/incidents with staff to identify reasons for concerns. Provides staff with feedback on findings along with recommending improvement activities when findings are identified. Completes and investigates Occurrence Reports. Provides home visits to Personal Home Services clients when paraprofessional staff identifies a clinical change in the client’s condition to assess the client’s needs. Attends the paraprofessional scheduling meeting and reviews the agency’s minimum paraprofessional staffing needs with the Director of Operations when approving vacations and other time off requests if requested. Assists staff in planning and managing work to ensure that time assigned meets the needs of the patient and is realistic. Works to resolve Agency communication problems that affect patient care. Stays informed regarding resources within and outside of the Agency and promotes their use for the paraprofessional staff. Completes an objective written performance evaluation for HHA/LNA and PCSP staff at 3 months of hire, and annually based on observations of staff. Participates on the CRVNA Management Team. Manages and support phlebotomy staff to ensure accurate completion of lab slips, use of correct tubes for the draws as ordered and communication to the appropriate staff member. Ensures that the phlebotomy staff completes annual competencies. Establishes quarterly meetings with phlebotomy staff to review any changes related to the service and competencies with equipment. Other Job Functions Participates on Agency and Community Committees as necessary. Demonstrates flexibility in the role by accepting other duties as assigned for which qualified.
Qualifications Graduate of an accredited school of nursing, accompanied by current New Hampshire nursing license, or compact state license through the Nurse Licensure Compact (NLC). One to two years of clinical experience (community health or hospital practice). Three to five years of management experience Work Environment The employee will be exposed to a controlled work environment. The employee may also be exposed to blood and bodily fluids, virus, disease and infection from patients and environmental hazards in the work environment. The employee may be required to work extended periods of time using a desktop, laptop and/or other mobile device.
Agency / Location Granite VNA
30 Pillsbury Street
Concord, NH 03301
Contact Information Abigail Ofrias

30 Pillsbury Street
Concord, New Hampshire 03301
Phone: 603-230-5676
Fax:
Email: abigail.ofrias@crvna.org
Website: www.crvna.org
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