Scheduler Coordinator

Posting Date September 29, 2019
Job Title Scheduler Coordinator
Hours FT
Overview This position is responsible for all scheduling for our clinical staff (RN, OT, PT, LNA's etc) for their client home visits, printing schedules, LNA task lists and required reports. Updates the computer schedule as changes occur, answers client inquiries about visit schedule, helps visit staff with scheduling changes that cannot be completed with a tablet and coordinates the flow of scheduling information to affected staff in all departments. Responsible for providing phone coverage as needed by phone team. PAY GRADE: 2 JOB DUTIES/KNOWLEDGE • Using Homecare Homebase scheduling, processes all scheduling requests and maintains accurate schedules so that client visits can be made on a timely and efficient basis. • Favorably markets the agency through appearance, performance and interactions with customers in a responsive manner. Assumes an active role in assuring customer satisfaction. • Attention to detail and an understanding to equitably distributing visits across teams helpful. • Requires minimal supervision and is self-directed, able to be flexible with ever-changing schedules and ability to effectively react and respond when changes are needed. QUALIFICATIONS 1. High school diploma or equivalent required. 2. Minimum one year of clerical experience as medical clerk, appointment setter or secretary required, preferably in a health care setting. 3. Computer skills required 4. A loose geographical knowledge of some of the towns in our service area helpful, but not required.
Agency / Location Granite VNA
30 Pillsbury Street
Concord, NH 03301
Contact Information Jennifer Morris

780 North Main Street
Laconia, NH 03246
Phone: 603-524-8444
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